Overview
FilesDoctor is committed to protecting your privacy. This Privacy Policy explains how we handle your data when you use our PDF tools at filesdoctor.com.
File Handling
Your files are processed on our secure servers and are automatically deleted after processing is complete. We do not store, read, analyze, or share the content of your uploaded files. Files are kept only for the duration of the conversion or processing task, typically a few seconds.
Data We Collect
We collect minimal data to operate our service:
- Usage logs: We log API requests including timestamps, IP addresses, file sizes, and tool usage for service monitoring and troubleshooting. These logs are automatically deleted after 10 days.
- Contact form submissions: If you contact us, we store your name, email, and message to respond to your inquiry.
Data We Do NOT Collect
- We do not require user accounts or signups
- We do not use cookies for tracking or advertising
- We do not sell or share personal data with third parties
- We do not use analytics or tracking scripts
Third-Party Services
We use Google Fonts for typography. Google may collect limited usage data through font loading. No other third-party services are used.
Security
All file transfers use HTTPS encryption. Uploaded files are processed in isolated temporary storage and automatically purged. We implement rate limiting and security headers to protect the service.
Children's Privacy
Our service is not directed at children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, please contact us.